Posted today
Job id: a1Wcv0000010VjBEAU
UX Researcher III
Grand Rapids, Michigan
Digital Experience
Contract
Brooksource
$45.00 - $65.00 /hour
$45.00 - $65.00 /Year
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Job Description:
Description:
Location: Needs to be in driving distance to a Meijer Distribution Center. Preference given to Tipp City, Ohio or Lansing, MI.
Job Summary: We are looking for an experienced UX Researcher with 5+ years experience to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.
Requirements:
- Plan and execute qualitative and quantitative user research using an array of research techniques
- Analyze users behavioral and attitudinal data to uncover customer painpoints and unmet needs
- Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
- Synthesize and present research findings in context
- Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
- Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
- Ability to accurately scope research initiatives by collaborating with stakeholders
- Leverage existing data and ability to tie insights to analytics
- Work in a SAFE Agile environment, coordinating projects by sprints
- Ability to work effectively both individually and as part of cross-functional teams
- Effectively manage vendor partner relationships ensuring that output meets internal expectations
Skills & Qualifications: 5+ years of experience with UX Research.
- Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field
- Solid understanding of wireframes, storyboards, user flows, process flows and site maps. Experience with research, design, and AI tools Solid grasp on Human Centered Design.
- Expert written and verbal communication skills and attention to detail
- **Portfolio demonstrating your expertise and ability to articulate your process
- Positive attitude, collaborative spirit and openness to giving and receiving feedback
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Your need for talent is our reason for being. This driving mission has been at our core from the onset. When we started in 2000 at 811 Broad Ripple Avenue, we were a team of forward-thinking entrepreneurs determined to find a better way to connect the best and brightest talent with companies looking for future leaders. We still believe in this philosophy. Throughout the years, our passion, credibility, and grit have been the foundation and prowess of what is now Eight Eleven. Though our focus areas have continued to mindfully evolve, our unyielding commitment to relationships and our customers’ needs remain consistent and firmly rooted in our core values.