Data Management Analyst (CRM/Salesforce)
Remote (U.S.)
Remote Role
Compensation: $40 - $60 per hour (Competitive, commensurate with experience)

ABOUT THE ROLE

Join a Fortune 500 global hospitality leader as a Data Management Analyst (CRM/Salesforce) on the Owner Data and Systems team. In this remote, U.S.-based contract role, you will play a critical part in verifying and maintaining the accuracy of complex ownership and franchise data for thousands of properties worldwide, all within a highly customized Salesforce environment. Reporting to the Director of Owner Data and Systems and collaborating closely with a small, established data team, you will process property onboarding cases, research corporate and franchise ownership structures, support owner account reviews, update records for legal amendments, and handle high-risk data change requests. This position is ideal for someone who enjoys detailed, puzzle-like research work, brings strong process discipline, and is comfortable learning a specialized CRM environment. The role offers competitive compensation and benefits, with the potential for continued engagement based on business needs.

WHAT YOU'LL DO

• Process property onboarding cases by reviewing franchise handoff applications and legal documentation to confirm ownership and management details before entering finalized data into Salesforce
• Research and verify corporate and franchise ownership structures, including identifying parent/child company relationships to ensure data completeness and accuracy
• Support Primary Owner Account reviews, confirming that designated owner contacts are properly represented within a property's ownership structure
• Review and update records for legal amendments to franchise agreements, reflecting changes in ownership or management
• Identify and inactivate contacts and companies that no longer have an active ownership or operational relationship with properties
• Handle a portion of higher-risk Data Change Requests submitted through the owner portal, ensuring proper validation before updates are made in the system of record
• Collaborate with a small, established data team to reduce rework and maintain consistent data quality across a high-volume, detail-intensive caseload

WHAT YOU BRING

• Strong research instincts and genuine curiosity for untangling ambiguous, multi-layered ownership and organizational structures
• High attention to detail and the discipline to sustain accuracy on detailed, repetitive work over time
• Comfort learning and navigating a highly customized CRM environment; prior Salesforce or other CRM experience is a plus but not required
• Working proficiency in Excel
• Strong written and verbal communication skills for coordinating with internal stakeholders
• Ability to work independently while managing a high volume of casework with competing priorities

WHAT'S IN IT FOR YOU

• 401(k) Matching Plan
• Medical, Dental, and Vision Plans
• Relationship-driven process to find your best fit
• 6 Paid Holidays
• Regular meetings to ensure quality in your engagement
• Employee Assistance Program (EAP) with services like virtual counseling, financial and legal services, and life coaching
• Flexible contract opportunity with potential for continued engagement based on business needs

HOW TO APPLY

Apply directly through this posting. A Brooksource recruiter will reach out promptly to walk you through the details and next steps for the Data Management Analyst role.

ABOUT US

At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. As a certified partner of leading platforms such as Salesforce, AWS, Microsoft, and Google Cloud, we deliver scalable, end-to-end technology solutions nationwide.

EEO STATEMENT

Brooksource is an equal opportunity employer and does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

BENEFITS & PERKS

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan with company match, paid time off, sick time, paid company holidays, and an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, and life coaching.

PAY DISCLAIMER

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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