Job Title: Surgery Scheduler III

Location: SVC Cardiology

1950 University Ave

East Palo Alto, CA, 94303

Schedule: Onsite | Day Shift (8hr) | 13 weeks with extension or FTE conversion | Full Time,

Requirements:

HS Diploma or equivalent education or experience

Experience with EPIC is required

Experience with surgical scheduling workflows, block time, and provider coordination

Ability to verify insurance eligibility, referrals, and prior authorizations

Proficiency in scheduling systems, data entry, and intermediate computer skills

Experience coordinating with physicians, clinics, and ancillary departments

Ability to manage high-volume scheduling with accuracy and prioritization

Strong communication skills for patient, provider, and staff interaction

Experience in cardiology or specialty procedural scheduling

2+ years recent experience in surgery or procedural scheduling

Experience training or onboarding new staff

Familiarity with surgical equipment and room coordination processes

Experience supporting multiple providers or departments

Knowledge of reporting or project coordination within scheduling teams

Summary / Duties:

Maintains and coordinates scheduling for surgical and specialized procedures within the cardiology department. Works closely with physicians, clinic staff, and ancillary teams to ensure accurate booking of procedures, including verification of provider block time, room availability, equipment, and supplies. Enters and updates scheduling data, manages changes and reschedules, and communicates updates to patients and care teams. Verifies insurance eligibility, referrals, and authorizations prior to procedures to ensure compliance and readiness. Tracks completed procedures and supports reporting or special projects as assigned. Provides cross-coverage support, assists with training new staff, and maintains workflow efficiency in a high-volume, detail-driven environment.

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