{"id":7827,"date":"2026-07-14T14:53:22","date_gmt":"2026-07-14T14:53:22","guid":{"rendered":"https:\/\/jobs.eightelevengroup.com\/jobs\/job\/a1wcv000000otj3eai-scrum-master-customer-data-remote-wisconsin\/"},"modified":"2026-07-14T18:08:54","modified_gmt":"2026-07-14T18:08:54","slug":"a1wcv000000otj3eai-scrum-master-customer-data-remote-wisconsin","status":"publish","type":"job_listing","link":"https:\/\/jobs.eightelevengroup.com\/jobs\/job\/a1wcv000000otj3eai-scrum-master-customer-data-remote-wisconsin\/","title":{"rendered":"Scrum Master &#8211; Customer Data"},"content":{"rendered":"<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Scrum Master<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Contract (Potential for Extensions or Conversion)<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Fully Remote (CST or EST Time Zone)<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">$45-50\/hour <\/strong><\/p>\n<p><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">We are seeking a Scrum Master to support multiple Agile engineering teams focused on Customer, Data, and Account Experience platforms. The ideal candidate has a deep understanding of Agile methodologies, excels at facilitating Scrum ceremonies, and brings exceptional leadership, organization, and communication skills while partnering with highly technical backend engineering teams. Experience supporting release management activities is highly desirable.<\/span><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Key Responsibilities<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Scrum Leadership<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Serve as Scrum Master for multiple cross-functional Agile engineering teams, ensuring adherence to Scrum principles and Agile best practices.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement sessions.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Support Quarterly Planning (PI Planning) and help align team objectives with broader organizational priorities.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Remove impediments and proactively identify risks that could impact team delivery.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Agile Coaching<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Coach development teams, Product Managers, and stakeholders on Agile values, Scrum practices, and continuous improvement.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Foster a culture of accountability, collaboration, and servant leadership.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Help teams identify actionable improvements during retrospectives and ensure they are incorporated into future sprint planning.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Encourage healthy Agile practices while adapting processes to meet team needs.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Delivery &#038; Team Enablement<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Support engineering teams building backend microservices, APIs, and cloud-native applications.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Support release planning and release management activities by coordinating dependencies, aligning stakeholders, and helping ensure successful software releases.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Partner closely with Engineering Managers, Architects, Product Managers, and technical stakeholders to coordinate priorities and remove delivery obstacles.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Help manage cross-team dependencies and facilitate communication across multiple engineering teams.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Promote transparency around sprint goals, team capacity, and delivery commitments.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Metrics &#038; Reporting<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Track and analyze Agile delivery metrics including velocity, sprint predictability, cycle time, throughput, and defect trends.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Utilize Jira to maintain accurate sprint data, dashboards, and reporting.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Provide insights that help teams improve delivery predictability and overall performance.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">DevOps &#038; Continuous Delivery<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Partner with engineering teams utilizing CI\/CD pipelines and modern software delivery practices.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Promote collaboration between development, QA, and Product teams throughout the software development lifecycle.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Support continuous delivery initiatives and advocate for quality throughout sprint execution.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Qualifications<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">1-3 years of experience serving as a Scrum Master supporting software engineering teams.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience facilitating Agile ceremonies for multiple cross-functional Scrum teams.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Strong understanding of Scrum principles, Agile methodologies, and software development lifecycles.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience supporting backend engineering teams developing microservices, APIs, or cloud-based applications.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience supporting software release planning, release coordination, or release management activities.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Advanced proficiency with Jira for backlog management, sprint planning, dashboards, and reporting.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience collaborating with Engineering Managers, Product Managers, and technical leadership.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Strong facilitation, communication, conflict resolution, and stakeholder management skills.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience identifying risks, managing dependencies, and driving continuous improvement initiatives.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Preferred Qualifications<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Scrum certification such as CSM, PSM, SAFe Scrum Master, or equivalent.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience supporting Customer Experience, Account Management, Data Platform, or backend engineering organizations.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Familiarity with microservices architecture, APIs, cloud-native applications, and DevOps practices.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience working in environments utilizing CI\/CD pipelines and modern engineering practices.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Experience supporting distributed or remote Agile teams.<\/span><\/li>\n<\/ul>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">\u00a0<\/strong><\/p>\n<p><strong style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">What Success Looks Like<\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Software releases are well coordinated, risks are proactively managed, and delivery timelines are effectively communicated across stakeholders.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Agile teams consistently deliver high-quality software with predictable sprint outcomes.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Teams are empowered to continuously improve through effective coaching and servant leadership.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Cross-functional collaboration between engineering, product, and business stakeholders is seamless.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Delivery risks and dependencies are proactively managed and communicated.<\/span><\/li>\n<li><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\">Engineering teams remain focused on delivering business value while continuously improving Agile maturity.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 10.5pt;\">#LI-SM1<\/span><\/p>\n","protected":false},"author":0,"featured_media":82,"template":"","meta":{"inline_featured_image":false,"_promoted":"","_job_location":"Remote, Wisconsin","_application":"applications@staffingfuture.com","_company_name":"Brooksource","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[7],"class_list":["post-7827","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-contract-to-hire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Scrum Master - Customer Data, Remote Wisconsin<\/title>\n<meta name=\"description\" content=\"Scrum Master - Customer Data, Remote Wisconsin\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobs.eightelevengroup.com\/jobs\/job\/a1wcv000000otj3eai-scrum-master-customer-data-remote-wisconsin\/\" \/>\n<meta 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