{"id":5459,"date":"2026-05-05T20:40:46","date_gmt":"2026-05-05T20:40:46","guid":{"rendered":"https:\/\/jobs.eightelevengroup.com\/jobs\/job\/a1wcv000000x4kneac-desktop-support-technician-philadelphia-pennsylvania\/"},"modified":"2026-05-06T01:09:14","modified_gmt":"2026-05-06T01:09:14","slug":"a1wcv000000x4kneac-desktop-support-technician-philadelphia-pennsylvania","status":"publish","type":"job_listing","link":"https:\/\/jobs.eightelevengroup.com\/jobs\/job\/a1wcv000000x4kneac-desktop-support-technician-philadelphia-pennsylvania\/","title":{"rendered":"Desktop Support Technician"},"content":{"rendered":"<h4 id=\"myCustomID\"><strong><a href=\"https:\/\/jobs.eightelevengroup.com\/apply-now\/?job_title=Desktop Support Technician&#038;job_id=a1Wcv000000X4knEAC\">Apply Now<\/a><\/strong><\/h4>\n<p><strong><a href=\"https:\/\/jobs.eightelevengroup.com\"><< Return to Search Results<\/a><\/strong><\/p>\n<p>Desktop Support Technician<\/p>\n<p> University of Pennsylvania Health System, 3400 Spruce Street, Philadelphia, PA<\/p>\n<p> Onsite<\/p>\n<p> Compensation: $20\u201323 per hour (Contract-to-hire, target FTE conversion in 3\u20136 months)<\/p>\n<h3><\/h3>\n<h3>ABOUT THE ROLE<\/h3>\n<p>Our client is seeking a Desktop Support Technician for a contract-to-hire position at the University of Pennsylvania Health System in Philadelphia, PA. This highly hands-on, non-desk-based role involves providing direct, in-person technical support to end users across a large campus, including multiple buildings and offsite locations. You will be part of a collaborative team culture, leveraging team chat and shared knowledge to resolve issues\u2014there is no expectation of working independently without support. The position requires significant walking, a valid driver\u2019s license, and a personal vehicle. Shifts are Monday through Friday with occasional rotating evening shifts. This is an excellent opportunity for someone with a strong customer service mindset, adaptability, and a willingness to learn. Mechanical or electrical aptitude and an interest in clinical engineering or biomedical technology are considered a plus. Healthcare experience is helpful but not required. The role offers a contract-to-hire pathway with competitive hourly compensation and the potential for full-time employment, pending financial approvals.<\/p>\n<p><\/p>\n<h3>WHAT YOU&#8217;LL DO<\/h3>\n<p><\/p>\n<ul>\n<li>Provide hands-on, in-person desktop support to end users across multiple campus buildings and offsite locations<\/li>\n<li>Troubleshoot PCs, peripherals, printers, Wi-Fi, and connectivity issues in a networked environment<\/li>\n<li>Deliver customer-focused technical assistance, including support for mobile devices (iPhone experience preferred)<\/li>\n<li>Participate in both desk-side and limited desk-based troubleshooting tasks<\/li>\n<li>Collaborate closely with a large support team using chat and shared knowledge resources<\/li>\n<li>Adapt to and work effectively within a healthcare environment, complying with all HR and campus requirements<\/li>\n<li>Maintain readiness for rotating shifts (including occasional 1:00\u20139:30pm shifts, 2\u20133 times per year) and on-call duties after conversion to FTE<\/li>\n<li>Demonstrate willingness to learn, be coached, and handle a fast-paced, physically active workload<\/li>\n<li>Utilize a valid driver\u2019s license and personal vehicle for travel between locations as needed<\/li>\n<li>Support compliance with non-smoking\/vaping policies and other institutional standards<\/li>\n<\/ul>\n<p><\/p>\n<h3>WHAT YOU BRING<\/h3>\n<p><\/p>\n<ul>\n<li>Basic IT troubleshooting skills in a networked environment<\/li>\n<li>Experience with PC, peripheral, printer, and Wi-Fi troubleshooting<\/li>\n<li>Ability to support mobile devices (iPhone experience preferred)<\/li>\n<li>Strong customer service mindset and interpersonal skills<\/li>\n<li>Comfortable providing in-person, hands-on support across multiple locations<\/li>\n<li>Ability to walk long distances daily and work in a healthcare environment<\/li>\n<li>Willingness to be trained, coached, and work collaboratively within a team<\/li>\n<li>Valid driver\u2019s license and access to a personal vehicle<\/li>\n<li>Open-minded, adaptable, and able to learn quickly without becoming overwhelmed<\/li>\n<li>Mechanical, electrical, or small-circuit aptitude is a plus<\/li>\n<li>Interest in clinical engineering or biomedical technology is preferred but not required<\/li>\n<li>Compliance with no smoking or vaping policy<\/li>\n<li>Ability to participate in on-call rotation after conversion to FTE<\/li>\n<\/ul>\n<p><\/p>\n<h3>WHAT&#8217;S IN IT FOR YOU<\/h3>\n<p><\/p>\n<ul>\n<li>Contract-to-hire opportunity with a target conversion to full-time employment within 3\u20136 months (pending financial approvals)<\/li>\n<li>Competitive hourly compensation<\/li>\n<li>Collaborative, team-oriented work environment<\/li>\n<li>Exposure to healthcare and clinical engineering technology<\/li>\n<li>Opportunities for professional growth and development<\/li>\n<li>Standard weekday schedule with occasional rotating shifts<\/li>\n<\/ul>\n<p>Desktop Support Technician Philadelphia, Pennsylvania<\/p>\n<p>For over 16 years, Medasource has established and maintained relationships that are designed to meet your IT staffing needs. Whether it\u2019s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company\u2019s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Medasource finds the people best-suited for your business. When you work with us, we work with you. That\u2019s the Medasource promise.<\/p>\n<p><i>Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.<\/i><\/p>\n<p dir=\"auto\" align=\"left\"><span style=\"text-decoration: underline;\"><strong>Benefits &#038; Perks:<\/strong><\/span><\/p>\n<p dir=\"auto\" align=\"left\"><em><strong>Medasource<\/strong> offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee\u2019s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.<\/em><\/p>\n<p dir=\"auto\" align=\"left\"><span style=\"text-decoration: underline;\"><strong>Pay Disclaimer:<\/strong><\/span><\/p>\n<p dir=\"auto\" align=\"left\"><em>The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.<\/em><\/p>\n<p class=\"custom-white\">a1Wcv000000X4knEAC<\/p>\n<h4 id=\"otherId\"><strong><a href=\"https:\/\/jobs.eightelevengroup.com\/apply-now\/?job_title=Desktop Support Technician&#038;job_id=a1Wcv000000X4knEAC\">Apply Now<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":220,"template":"","meta":{"inline_featured_image":false,"_promoted":"","_job_location":"Philadelphia, Pennsylvania","_application":"applications@staffingfuture.com","_company_name":"Medasource","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[7],"class_list":{"0":"post-5459","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-contract-to-hire"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Desktop Support Technician, Philadelphia Pennsylvania<\/title>\n<meta name=\"description\" content=\"Desktop Support Technician, Philadelphia Pennsylvania\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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