{"id":4386,"date":"2026-03-28T14:18:18","date_gmt":"2026-03-28T14:18:18","guid":{"rendered":"https:\/\/jobs.eightelevengroup.com\/jobs\/job\/a1wcv000000dzp3eak-junior-ai-engineer-charlotte-north-carolina\/"},"modified":"2026-04-07T03:09:21","modified_gmt":"2026-04-07T03:09:21","slug":"a1wcv000000dzp3eak-junior-ai-engineer-charlotte-north-carolina","status":"publish","type":"job_listing","link":"https:\/\/jobs.eightelevengroup.com\/jobs\/job\/a1wcv000000dzp3eak-junior-ai-engineer-charlotte-north-carolina\/","title":{"rendered":"Junior AI Engineer"},"content":{"rendered":"
\n

\nJunior AI Engineer – Enterprise Contact Center
Charlotte, NC \u2013 Hybrid (3x per week onsite in Uptown Charlotte Office)
Hybrid Role
$32 – $34 per hour\n<\/p>\n

ABOUT THE ROLE<\/h3>\n

\nOur Client\u2019s C3 Space supports AI-driven initiatives across the enterprise contact center, building and maintaining intelligent systems that enhance the agent experience, streamline workflows, and power emerging AI-assisted capabilities. The team works across agent-facing tools, backend services, LLM-powered applications, in-house models, web extensions, and API development to support real-time and post-call operations. As the organization expands, we are adding a Junior AI Engineer to support new AI projects, model development, backend engineering, and cloud-based services. This entry-level role is ideal for candidates with 0-1 years of experience who are eager to contribute to AI-driven projects that enhance agent experiences and streamline workflows. The position offers the opportunity to learn from highly experienced engineers, work in an Agile environment, and contribute to next-generation agent-assist capabilities. You will be part of a supportive, growth-oriented environment, making it well-suited for early-career engineers passionate about AI and rapid professional development.
Work Authorization:<\/strong> We are unable to provide sponsorship currently or in the future.\n<\/p>\n

WHAT YOU’LL DO<\/h3>\n<\/p>\n
    \n
  • Contribute to AI-driven projects within the C3 Space, supporting agent-focused applications including call summaries, AgentAssist tools, and AI-driven extensions<\/li>\n
  • Collaborate with senior engineers on Python-based development, including multithreading, backend logic, and model-driven workflows<\/li>\n
  • Assist in developing, maintaining, and optimizing in-house AI\/ML models, alongside large language model (LLM) integrations<\/li>\n
  • Support web-based initiatives including front-end extensions, internal tools, browser-based interfaces, and supporting APIs<\/li>\n
  • Participate in backend development using modern engineering practices to support Strata and other contact-center platforms<\/li>\n
  • Work with cloud-based infrastructure across any major cloud provider (AWS, Azure, or GCP)<\/li>\n
  • Contribute to Agile ceremonies and collaborate closely with engineers across multiple squads as the team scales into two dedicated groups<\/li>\n
  • Learn, iterate, and quickly ramp up on new tools, languages, and AI frameworks within a supportive, growth-oriented environment<\/li>\n<\/ul>\n

    WHAT YOU BRING<\/h3>\n<\/p>\n
      \n
    • Strong proficiency in Python programming (must-have)<\/li>\n
    • Exposure to or experience with JavaScript\/TypeScript<\/li>\n
    • Academic, personal, or project-based experience in AI, ML, generative AI, or data science<\/li>\n
    • Understanding of backend development concepts; hands-on experience building backend systems is a strong plus<\/li>\n
    • Familiarity with at least one cloud platform (AWS, Azure, or GCP)<\/li>\n
    • Ability to work with RESTful APIs and modern integration patterns<\/li>\n
    • Strong attitude, aptitude, willingness to learn, and desire to grow rapidly in a fast-moving AI environment<\/li>\n
    • Experience with multithreading in Python (preferred)<\/li>\n
    • Exposure to intelligent automation or business process automation (preferred)<\/li>\n
    • Familiarity with CI\/CD concepts and DevOps pipelines (preferred)<\/li>\n
    • Experience building small applications, browser extensions, or web-based tools (preferred)<\/li>\n
    • Academic or personal projects showcasing AI\/ML or backend engineering skills (preferred)<\/li>\n
    • Strong curiosity, self-driven learning habits, and a desire for exposure to end-to-end AI product engineering<\/li>\n
    • Ability to learn quickly and contribute to an evolving, highly technical team<\/li>\n
    • Attitude, effort, and problem-solving ability are valued as much as professional experience<\/li>\n<\/ul>\n

      WHAT’S IN IT FOR YOU<\/h3>\n<\/p>\n
        \n
      • Significant learning and mentorship opportunities from experienced engineers<\/li>\n
      • Exposure to cutting-edge AI\/ML technologies and real-world enterprise applications<\/li>\n
      • Supportive, growth-oriented team culture focused on rapid professional development<\/li>\n
      • Opportunity to work on impactful projects that shape the future of contact center operations<\/li>\n
      • Collaborative Agile environment with cross-functional team engagement<\/li>\n
      • Equal employment opportunities (EEO) in accordance with applicable federal, state, and local laws<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":0,"featured_media":82,"template":"","meta":{"inline_featured_image":false,"_promoted":"","_job_location":"Charlotte, North Carolina","_application":"applications@staffingfuture.com","_company_name":"Brooksource","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[7],"class_list":{"0":"post-4386","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-contract-to-hire"},"yoast_head":"\nJunior AI Engineer, Charlotte North Carolina<\/title>\n<meta name=\"description\" content=\"Junior AI Engineer, Charlotte North Carolina\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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