Salesforce Product Owner

Hybrid Role - Charlotte, NC

Compensation: $61/hourly - $65/hourly (depends on experience)

ABOUT THE ROLE

Our Client is seeking a Salesforce Product Owner for the DSM Tracker (DSMT) to lead the agile delivery and ongoing enhancement of a Salesforce-based solution supporting Demand Side Management (DSM) program tracking. As the primary liaison between business stakeholders and the Salesforce delivery team, you will ensure requirements are clearly defined, prioritized, and delivered in alignment with Agile best practices. You will drive the product vision and day-to-day product decisions, manage and prioritize the product backlog, write and refine user stories, and accept completed work to ensure development remains focused on high-value outcomes. The ideal candidate will have a strong background in the utility industry, experience with Salesforce and Jira, Agile Product Owner certification, and a proven ability to communicate complex concepts, innovate in a fast-paced environment, and deliver solutions that meet business objectives and quality standards.

WHAT YOU'LL DO

• Define and manage the product roadmap for the DSM Tracker Salesforce solution, aligning with organizational goals and measurement systems
• Build, groom, and prioritize the product backlog, continuously managing expectations with relevant stakeholders, including senior leadership
• Lead sprint planning and participate in all agile ceremonies, including reviews, grooming, and retrospectives
• Develop a deep contextual understanding of customer, worker, and user needs through research, user interactions, and focus groups
• Gather market feedback and perform industry research to inform future product development and innovation
• Write detailed functional specifications, user stories, and product documentation to guide development teams
• Collaborate with cross-functional teams of developers, designers, and analysts to implement and deliver new products and features
• Ensure delivered functionality meets business objectives, agreed acceptance criteria, quality standards, and aligns with Salesforce best practices
• Communicate product roadmap stages and timelines internally with key stakeholders
• Collaborate on vision, strategy, tactical execution, and decision-making with the organization
• Accept completed work and ensure continuous improvement through retrospectives and feedback loops

WHAT YOU BRING

• 5+ years of experience in the utility industry
• Proven experience as a Product Owner or Product Analyst, with a track record of delivering Salesforce-based solutions
• Strong knowledge of Salesforce and experience managing and prioritizing product backlogs and writing user stories
• Familiarity with Agile methodologies, including participation in Agile ceremonies and sprint planning
• Excellent communication and stakeholder management skills, with the ability to build relationships and translate complex concepts for cross-functional teams
• Experience with Jira and working within the Scaled Agile Framework (SAFe)
• Entrepreneurial mindset with a passion for technology, innovation, and new product development
• Understanding of the SDLC and experience working in fast-paced, KPI-driven environments with bi-weekly releases
• Ability to be self-directed, proactively anticipate problems, and seek opportunities for improvement
• Experience with teams developing and shipping software products
• Agile Product Owner certification (preferred)
• Six Sigma "Black Belt" certification (preferred)

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.