Posted 4 days ago
Job id: a1Wcv000000oIcrEAE
ServiceNow Developer
Armonk, New York
Enterprise Systems
Contract
Brooksource
$55.00 - $65.00 /hour
$55.00 - $65.00 /Year
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Job Description:
ServiceNow Developer
Remote Role
Compensation: $55 - $65/hr (DOE)
12-month Contract
ABOUT THE ROLE
Our federal government partner is seeking an experienced ServiceNow Developer to support an active government contract in a large-scale, mission-critical environment. This fully remote, 12-month contract role is ideal for someone with deep ServiceNow platform experience who is eager to manage platform releases, coordinate cross-environment deployments, and ensure the integrity of services integrated across the enterprise. You will play a key role in operational readiness, lifecycle management of change requests, implementing standardized release schedules, supporting testing and validation, troubleshooting issues, and serving as a liaison between business stakeholders and technical teams. If you have hands-on ServiceNow experience and are interested in supporting federal government operations, we encourage you to apply.
WHAT YOU'LL DO
- Support daily cross-functional operational readiness of the ServiceNow platform, ensuring stability and reliability for enterprise-wide services.
- Manage the lifecycle of change requests and coordinate deployments across Development, Test, Staging, and Production environments.
- Define and implement standardized release schedules for emergency fixes, patches, enhancements, and major platform releases using ServiceNow Change Management and DevOps best practices.
- Support regression testing, user acceptance testing (UAT), and validation of ServiceNow configurations, workflows, integrations, and custom applications.
- Troubleshoot release, deployment, and system configuration issues using ServiceNow diagnostic tools, system logs, and performance analytics.
- Serve as the liaison between business stakeholders and technical teams, translating requirements into ServiceNow solutions that meet business needs.
- Monitor platform performance, identify optimization opportunities, and recommend solutions to improve service delivery and user experience.
- Lead and participate in Agile ceremonies, including standups, sprint planning, backlog refinement, reviews, and retrospectives.
- Translate business requirements into functional and technical specifications for ServiceNow configuration, workflow automation, and integrations.
- Support change management, training, and user adoption activities related to ServiceNow implementations.
WHAT YOU BRING
- 10+ years of experience in implementation consulting, customer success, and enterprise platform support within the ServiceNow ecosystem.
- Strong understanding of ITSM, ITOM, ITAM, HRSD, CSM, or other ServiceNow platform capabilities.
- Proven ability to lead and participate in Agile ceremonies (standups, sprint planning, backlog refinement, reviews, retrospectives).
- Experience translating business requirements into functional/technical specifications for ServiceNow configuration, workflow automation, and integrations.
- Excellent written and verbal communication skills for both technical and non-technical audiences, with the ability to convey complex technical concepts clearly.
- Experience supporting UAT, change management, training, and user adoption activities.
- Ability to obtain and maintain a government security clearance.
#LI-MP2
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Your need for talent is our reason for being. This driving mission has been at our core from the onset. When we started in 2000 at 811 Broad Ripple Avenue, we were a team of forward-thinking entrepreneurs determined to find a better way to connect the best and brightest talent with companies looking for future leaders. We still believe in this philosophy. Throughout the years, our passion, credibility, and grit have been the foundation and prowess of what is now Eight Eleven. Though our focus areas have continued to mindfully evolve, our unyielding commitment to relationships and our customers’ needs remain consistent and firmly rooted in our core values.