Posted today
Job id: a1Wcv000000iYijEAE
Product Experience Analyst
Houston, Texas
Hybrid
1
Contract
Calculated Hire
$24.00 - $26.00 /hour
$24.00 - $26.00 /Year
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Job Description:
Digital Visualization Designer - Product Experience Team
Houston, TX
Hybrid Role
$26-28/HR
ABOUT THE ROLE
Our client, a leading retail company, is seeking a Digital Visualization Designer to join their Product Experience Team on a hybrid basis in Houston, TX, for a 12-24+ month contract with strong potential for extension or conversion. In this role, you will play an integral part in making the purchase of complex products surprisingly easy and exciting for customers. You will be responsible for building and configuring highly customizable products using proprietary software for both online and in-store applications. You will collaborate closely with merchandising and technical teams to execute strategic objectives related to assortment strategy and expansion, while ensuring a seamless and intuitive ecommerce product configuration experience. The ideal candidate is a self-starter who thrives in a results-driven environment, is detail-oriented, and is passionate about continual process improvement to enhance the overall site experience.
WHAT YOU'LL DO
- Build and configure highly complex, customizable products using proprietary software for online and in-store purchase experiences
- Create logical, user-friendly ecommerce product configuration flows with minimal friction and superior clarity
- Perform routine product configuration updates within highly sensitive time constraints
- Develop and implement product customization and conditional logic to support configuration limitations and possibilities
- Provide ongoing technical product support to Call Center associates, including troubleshooting and issue resolution
- Execute product update and quality assurance initiatives with impeccable attention to detail, adhering to strict QA standards
- Actively participate in technical and UX-related product initiatives, serving as a thought leader for product configuration
- Manage and own all relevant steps of product build and updates, including cross-department communication, verification of task completion and correctness, troubleshooting, and proactively seeing all projects through to completion
- Identify merchandising opportunities and act on them to support assortment strategy and expansion
- Continuously and proactively improve product setup integrity and processes to enhance the site experience as demonstrated by key site metrics
- Assist with continual process improvement and follow tasks and projects through to satisfactory completion across all stakeholders
WHAT YOU BRING
- Proven experience building and configuring complex, customizable products using proprietary software
- Ability to create clear, logical ecommerce product configuration experiences with minimal friction
- Strong attention to detail and adherence to strict QA standards
- Experience with routine product configuration updates under tight deadlines
- Technical product support skills, including troubleshooting and issue resolution
- Ability to manage and communicate across departments to ensure project completion
- Self-starter, highly motivated to excel under minimal supervision, with a proven track record of executing multiple tasks in a results-driven organization
- Project management skills and ability to manage own workload
- Ability to identify merchandising opportunities and act on them
- Detail-oriented and proactive in process improvement
- Experience with content management systems (CMS) preferred
- Proficiency with Excel
- Strong collaboration skills and openness to constructive criticism
- BA/BS in Marketing, Communications, or related field preferred
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Your need for talent is our reason for being. This driving mission has been at our core from the onset. When we started in 2000 at 811 Broad Ripple Avenue, we were a team of forward-thinking entrepreneurs determined to find a better way to connect the best and brightest talent with companies looking for future leaders. We still believe in this philosophy. Throughout the years, our passion, credibility, and grit have been the foundation and prowess of what is now Eight Eleven. Though our focus areas have continued to mindfully evolve, our unyielding commitment to relationships and our customers’ needs remain consistent and firmly rooted in our core values.