Job Title:

Case Manager Assistant (Remote)

Hourly/Salary Compensation Range:

• $19-24 based on experience and location

Contract Length:

6–12 months with potential for extension

Location:

Remote – candidates in California, Oregon, Utah, Texas, or Nevada strongly preferred

(Candidates in other states may be considered but must work Pacific Time hours.)

Hours:

Full-time, Monday–Friday

Must work Pacific Time (PT) hours

Start Date:

ASAP / Within 2–3 weeks of offer

JClient Overview:

You will support a major healthcare organization’s case management team (Sutter Health) in a highly structured, process-driven environment. The team is professional, direct, and expectations are clear and strict. This is a great opportunity for someone who enjoys administrative work and wants a long-term, stable contract role with a respected healthcare system.

oJob Description:

The Case Manager Assistant provides high-volume administrative support to Case Managers, ensuring accurate and timely handling of case-related information. This role is ideal for someone who enjoys detailed “admin-heavy” work, can follow strict processes, and is highly reliable.

Key Responsibilities:

• Support Case Managers with day-to-day administrative tasks
• Manage, update, and organize case documentation in internal systems
• Prepare and process forms, reports, and case-related correspondence
• Track case status and ensure data is accurate and up to date
• Communicate clearly and professionally with internal team members
• Maintain confidentiality and handle sensitive information appropriately
• Adhere to defined workflows, timelines, and productivity/quality standards

bSkill Set Requirements:

• Strong administrative and organizational skills
• High attention to detail and accuracy in data entry and documentation
• Professional written and verbal communication skills
• Ability to follow strict procedures, policies, and workflows
• Reliable, accountable, and consistent with deadlines and attendance
• Comfortable working independently in a remote environment
• Proficient with basic computer applications (e.g., MS Office, web-based systems)
• Stable home office setup with reliable high-speed internet

Nice to Haves:

• Experience in healthcare, insurance, or case management support
• Prior experience with large health systems (Sutter or similar)
• Previous remote work experience in an administrative or coordinator role
• Familiarity with electronic medical records (EMR) or case management software

TEducation/Certification(s)/License(s):

• High school diploma or GED required
• Associate’s or Bachelor’s degree preferred but not required
• No specific certifications or licenses required for this role