Posted today
Job id: a1Wcv000000aPRJEA2
LucidWorks Admin
Remote, Oregon
Remote
Enterprise Systems
Contract
Brooksource
$60.00 - $70.00 /hour
$60.00 - $70.00 /Year
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Job Description:
LucidWorks AI Search Administrator
Overview
We are seeking a LucidWorks AI Search Administrator to support and enhance an enterprise search and knowledge management environment within a large-scale professional services organization. This individual will play a key role in maintaining, optimizing, and evolving an AI-enabled search platform that supports internal users across audit, assurance, and professional services functions.
This role is ideal for someone who understands enterprise search technologies, enjoys solving operational and technical challenges, and can bridge support, administration, and emerging AI/search capabilities within a highly visible platform environment.
Responsibilities
Platform Administration & Support
- Administer and support the LucidWorks enterprise search platform
- Monitor search indexing, platform health, and system performance
- Troubleshoot production issues, search relevance concerns, and operational tickets
- Configure and maintain search schemas, crawlers, connectors, and site mappings
- Support KTLO (Keep the Lights On) operational activities and ongoing platform stability
- Coordinate with internal teams and external vendor resources as needed
Search Optimization & Enhancements
- Improve search relevancy and content retrieval experiences
- Assist with implementing enhancements to the search platform and related tooling
- Support AI-enabled search functionality and emerging search technologies
- Help evolve the platform toward a broader “content-as-a-service” knowledge repository model
- Configure and optimize integrations across enterprise content repositories
Collaboration & Advisory
- Work closely with business stakeholders to understand search and content retrieval needs
- Partner with technical teams, product owners, and vendor resources to prioritize work
- Provide operational guidance and recommendations around enterprise search best practices
- Assist in documenting support processes, configurations, and operational procedures
Required Qualifications
- Experience supporting enterprise search technologies such as LucidWorks, Elasticsearch, Solr, or similar platforms
- Understanding of search indexing, relevance tuning, and content retrieval concepts
- Experience troubleshooting production support issues within enterprise applications
- Ability to work in both operational support and enhancement-focused environments
- Strong communication and stakeholder interaction skills
- Experience working within cloud-based or enterprise application ecosystems
Preferred Qualifications
- Direct LucidWorks experience
- Experience with Adobe Experience Manager (AEM) or Adobe Guides
- Exposure to AI-enabled search or conversational search technologies
- Familiarity with MCP/tool orchestration concepts or modern AI search tooling
- Experience supporting enterprise content management or knowledge management platforms
- Background supporting professional services, audit, compliance, or large enterprise environments
Ideal Candidate Profile
- Strong administrator with technical troubleshooting capabilities
- Comfortable operating in a KTLO/support-heavy environment while contributing to future-state improvements
- Solutions-oriented mindset with strong ownership and accountability
- Able to navigate both technical and business-facing conversations
- Collaborative and adaptable within evolving organizational environments
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Your need for talent is our reason for being. This driving mission has been at our core from the onset. When we started in 2000 at 811 Broad Ripple Avenue, we were a team of forward-thinking entrepreneurs determined to find a better way to connect the best and brightest talent with companies looking for future leaders. We still believe in this philosophy. Throughout the years, our passion, credibility, and grit have been the foundation and prowess of what is now Eight Eleven. Though our focus areas have continued to mindfully evolve, our unyielding commitment to relationships and our customers’ needs remain consistent and firmly rooted in our core values.