Posted 2 months ago
Job id: a1Wcv000000A28bEAC
Scrum Master
Grand Rapids, Michigan
Hybrid
Digital Experience
Contract
Brooksource
-$70/hr
-k
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Job Description:
Scrum Master
Remote U.S. (6-state preferred)
Hybrid Role
Compensation: $60-$65/hour
Expected to run through FY26
ABOUT THE ROLE
Our client is seeking an experienced Scrum Master with a strong background in IT project management, particularly within retail and eCommerce environments. The ideal candidate will have 5–10 years of relevant IT experience, including at least 3 years as a Scrum Master, and a proven track record of leading high-performing application development teams. In this role, you will deliver maximum value to customers by effectively coaching and developing Scrum teams, facilitating Agile ceremonies, and supporting the adoption of Scaled Agile (SAFe) processes. You will also manage project scope, schedule, and resources, communicate status to clients and partners, and ensure successful production releases. This position offers a remote work option within the U.S. (with preference for candidates in six specified states) and is expected to run through FY26.
WHAT YOU'LL DO
- Coach and develop high-performing Scrum teams to deliver maximum value to customers
- Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives
- Support the team in following Scrum and Scaled Agile (SAFe) processes
- Manage and report on project scope, schedule, resourcing, and status to clients and partners
- Extract, document, and clarify requirements with stakeholders
- Monitor team progress, identify issues, and work with the team to develop corrective actions
- Ensure product quality expectations are defined and communicated across the team
- Collaborate with technical teams and product owners to balance priorities and resolve issues
- Remove impediments and roadblocks to enable team focus on engineering tasks
- Lead conflict resolution and foster a collaborative team environment
- Facilitate production releases and ensure successful code deployment
- Guard against technical debt by scheduling defect remediation and refactoring
- Limit external interference and distractions for the team
- Support continuous improvement efforts through retrospective discussions
- Apply knowledge of Agile and Waterfall practices as appropriate
- Utilize project management tools such as MS Project, Visio, Excel, and ServiceNow
- Serve as an arbitrator when conflicts arise and maintain a positive, collaborative team culture
- Ensure financial controls and quality management tools are applied throughout project delivery
- Manage multiple significant projects simultaneously, balancing competing priorities
WHAT YOU BRING
- Bachelor’s degree in IT, Computer Science, Business, or related field
- 5–10 years of relevant IT experience, including 5+ years in IT Project Management
- 3+ years as a Scrum Master
- Retail/eCommerce and inventory systems experience strongly preferred
- Experience with application development teams and integration projects
- Knowledge of Agile and Waterfall practices; SAFe certification (SSM, SASM, SA, SPC, SPMPO) is a plus
- Familiarity with Node.js, Java, Cassandra, and Kafka
- PMP or Agile certifications preferred (e.g., Certified ScrumMaster, SAFe)
- Proficiency in MS Project, Visio, Excel, Word; ServiceNow preferred
- Strong communication, leadership, negotiation, and problem-solving skills
- Exceptional people skills; ability to serve as arbitrator in conflicts and work with diverse teams
- Understanding of financial controls in project management and consulting
- Practical understanding of scoping and estimating work
- Experience managing multiple significant projects simultaneously
- Practical use of quality management tools and techniques
- Prior experience as a Business Analyst and/or Tester helpful, but not required
- Excellent written and verbal communication skills
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Your need for talent is our reason for being. This driving mission has been at our core from the onset. When we started in 2000 at 811 Broad Ripple Avenue, we were a team of forward-thinking entrepreneurs determined to find a better way to connect the best and brightest talent with companies looking for future leaders. We still believe in this philosophy. Throughout the years, our passion, credibility, and grit have been the foundation and prowess of what is now Eight Eleven. Though our focus areas have continued to mindfully evolve, our unyielding commitment to relationships and our customers’ needs remain consistent and firmly rooted in our core values.