Senior Project Manager

On-Site Role

Compensation: $55-$79

ABOUT THE ROLE

Our Client is seeking a Senior Project Manager to lead complex, cross-functional initiatives and oversee the project management function within a creative agency environment. This dual-impact leadership role combines high-level strategic execution with operational oversight, managing high-visibility external partners and supervising, coaching, and elevating a team of Project Managers. You will be responsible for delivering your own portfolio of projects with excellence while acting as a function multiplier—raising performance, standards, and delivery consistency across the entire PM team. The Senior Project Manager is expected to drive process improvements, ensure delivery consistency, proactively mitigate risks, and foster a collaborative, detail-oriented culture. The ideal candidate is a proactive problem-solver with 5-10 years of creative agency project or account management experience, strong knowledge of project management tools, and a passion for elevating team performance.

WHAT YOU'LL DO

• Lead and deliver complex, cross-functional strategic initiatives from conception to successful execution
• Manage and cultivate relationships with high-visibility external partners and workstreams, ensuring a seamless, premium, and consistent partner experience
• Supervise, mentor, and coach a team of Project Managers to maximize professional growth, elevate performance, and ensure delivery consistency
• Oversee risk mitigation and governance across multiple projects, proactively anticipating and addressing risks to ensure institutional alignment
• Analyze workflows, introduce process improvements, and optimize project management methodologies to drive operational excellence
• Coordinate capacity planning, resourcing, and project forecasting for the project management function
• Maintain and update project documentation, decision logs, and workflow guidelines to ensure transparency and alignment
• Onboard and manage freelance resources as needed, supporting flexible project delivery
• Facilitate effective communication and collaboration across teams, leadership, and clients, eliminating ambiguity and ensuring clear messaging
• Handle administrative tasks, including meeting coordination and operational support, to keep projects and teams running smoothly

WHAT YOU BRING

• 5-10 years of project or account management experience in a creative agency environment
• Proficiency with project management and workflow tools (e.g., Airtable preferred; Asana, Monday.com, Workfront, Smartsheet, etc.)
• Strong understanding of capacity planning, resourcing, and project forecasting methodologies
• Demonstrated ability to lead highly complex, cross-functional initiatives and manage high-visibility external partners
• Experience mentoring, coaching, and supervising project management team members to maximize their growth and output
• Excellent problem-solving skills with the ability to proactively navigate roadblocks and resolve issues
• Outstanding communication and change management skills to ensure clear, consistent messaging across teams
• High attention to detail, strong organizational skills, and the ability to manage multiple priorities simultaneously
• Experience onboarding and managing freelance resources to support project needs
• Ability to maintain and update documentation, decision logs, and workflow guidelines for process transparency
• Collaborative mindset with adaptability to reassess and refine processes as the agency evolves
• Knowledge of creative production processes, including design, copywriting, and development
• Curiosity and a drive to understand the "why" behind decisions, facilitating conversations and eliminating ambiguity

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