Network Infrastructure Design Technician

• Location: Remote (must be comfortable working East Coast hours
• 7-month contract with potential for extension
• W-2 only
• Compensation: $30-$40/hr.

Brooksource is searching for a Network Infrastructure Design Technician to join our enterprise Telecommunications client. This technician will support internal network order fulfillment and circuit design across a complex, multi‑technology telecom environment.

This role is responsible for designing accurate circuit layouts, maintaining network inventory integrity, and supporting provisioning activities across Layer 1 transport technologies.

You will play a critical role in ensuring network designs are accurate, documented, and ready to support both day‑to‑day operations and long‑term network growth. The ideal candidate brings a strong understanding of telecom infrastructure, inventory systems, and provisioning workflows, along with the ability to manage workload efficiently in a fast‑paced environment. This technician will be responsible for producing and maintaining detailed design records that demonstrate a deep understanding of the network and provide the documentation necessary to support outages, maintenance activity, and future provisioning.

RESPONSIBILITIES:

• Designing and redesigning Layer 1 circuit layout records within TIRKS to accurately reflect network builds across DWDM, SONET, TDM, Ethernet, and IP technologies.
• Resolving inventory discrepancies in accordance with EIRG/FIRG databases, job aids, and established procedures.
• Collaborating closely with Planning and Engineering teams to build and provision equipment and infrastructure circuits that support customer and business needs.
• Developing and maintaining a strong understanding of fiber cable configurations and how they relate to network design solutions.
• Maintaining and supporting network infrastructure records across all applicable inventory and design applications.
• Designing and processing internal network orders accurately and efficiently while meeting defined SLAs, quality standards, and on‑time delivery expectations.
• Managing an assigned order queue with strong time management skills and a focus on customer excellence.
• Supporting complex provisioning requirements across multiple technologies and delivery models.
• Applying working knowledge of switched and special access services, optical Ethernet solutions, local loop and long‑haul transport, and DACS cross‑connects.
• Providing technical support to engineering, installation, and testing teams as needed to ensure successful completion of network orders.
• Supporting project‑based work driven by organizational growth and evolving infrastructure demands.

REQUIRED SKILLS:

• Hands‑on knowledge of optical networking equipment such as Ciena, Fujitsu, and Alcatel/Lucent.
• Experience working with telecommunications inventory systems including TIRKS, OMNIvue, WMS, WFMT, and BOSS.
• Knowledge of inside plant fiber‑optic structured wiring design, construction, and operations.
• A strong technical understanding of voice, data, and Ethernet products, related equipment, and evolving product/design rules.
• An expert understanding of on‑net and off‑net design and routing requirements.
• The ability to work effectively across both legacy and next‑generation design systems.
• Strong written and verbal communication skills, with the ability to work cross‑functionally.
• Demonstrated problem‑solving, analytical skills, and attention to detail.
• The ability to work independently, manage priorities, and meet KPI expectations.
• A commitment to continuous learning and skill development through formal and on‑the‑job training.
• The ability to quickly evaluate challenges and recommend appropriate remediation strategies.

NICE TO HAVE:

• Previous experience designing infrastructure circuits within a telecommunications network.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.