Posted 6 days ago
Job id: a1Wcv000000L9ZlEAK
Mail Operations Specialist
Detroit, Michigan
RCM Integrators
Contract
Medasource
-$18/hr
-k
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Job Description:
Mail Operations Specialist
Southfield, MI
On-Site Role
Compensation: $18 per hour
Schedule: Monday–Friday | 8:00 AM – 4:30 PM EST
ABOUT THE ROLE
The Mail Operations Specialist is responsible for the timely, efficient, and accurate processing of all incoming and outgoing mail within the organization, operating 100% onsite in Southfield, MI. This role supports internal departments by sorting, scanning, distributing, and preparing documents and shipments, ensuring all materials are handled in compliance with company policies, governmental regulations, and HIPAA requirements. The specialist also manages inventory tracking and quality control, assists with data entry and claims-related projects, and communicates operational trends and improvement opportunities to management. Success in this position requires strong attention to detail, organizational skills, basic computer proficiency, and the ability to work both independently and collaboratively in a fast-paced environment.
WHAT YOU'LL DO
- Sort, distribute, and scan incoming mail, including returned mail, patient correspondence, and insurance correspondence
- Print HCFAs, EOBs, and other attachments from IMX and prepare materials for mailing
- Receive, process, and distribute incoming mail, shipments, and office package deliveries
- Prepare and manage outbound shipments using UPS, FedEx, and other shipping platforms
- Process and distribute outgoing mail and interoffice mail
- Receive and distribute faxes and documents to appropriate regions and departments
- Maintain compliance with HIPAA regulations and company policies
- Assist with special operations projects and additional tasks assigned by management
- Perform inventory tracking and quality control activities
- Support data entry and claims-related projects
- Assist team members across processing areas as needed
- Communicate operational trends and improvement opportunities to management
- Perform other duties as assigned
WHAT YOU BRING
- High school diploma or equivalent experience
- Basic computer proficiency
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and prioritize work effectively
- Self-motivated with the ability to work independently
- Ability to perform well in a fast-paced environment
- Strong written and verbal communication skills
- Ability to collaborate effectively in a team environment
- Knowledge of data privacy practices and regulations (e.g., HIPAA)
- Flexible and able to adapt to changing daily priorities
- Experience with Intermedix imaging solutions is a plus
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Your need for talent is our reason for being. This driving mission has been at our core from the onset. When we started in 2000 at 811 Broad Ripple Avenue, we were a team of forward-thinking entrepreneurs determined to find a better way to connect the best and brightest talent with companies looking for future leaders. We still believe in this philosophy. Throughout the years, our passion, credibility, and grit have been the foundation and prowess of what is now Eight Eleven. Though our focus areas have continued to mindfully evolve, our unyielding commitment to relationships and our customers’ needs remain consistent and firmly rooted in our core values.