Posted 6 months ago
Job id: a1WV5000004RxpbMAC
Business IT Analyst I
,
Physical Location
Analytics & Intelligence
Contract
Brooksource
-/hr
-k
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Job Description:
Business Analyst I
Responsiblities:
- Responsible for all IT business consulting activities for a business group or function serving as the primary interface between business groups and IT.
- Responsible for understanding the work processes of the assigned business group and evaluating and integrating IT products and services into the business area to meet business needs or business process improvements.
- Provides technical knowledge to ensure efficient design, development, implementation, and support of systems and interfaces with programmers to explain solutions.
- Responsible for overall customer satisfaction, customer communications, problem resolution consultation or oversight, and development and adherence to service level agreements.
- Responsible for IT representation on assigned business areas steering teams, quality improvement teams, and continuous improvement teams, project implementation teams and working groups.
- May also participate in the testing and evaluation of new IT solutions.
- Workers at this level participate in project implementations to understand impacts to their assigned business groups.
- Responsible for working with assigned business areas to do annual and long range IT investment planning.
- Coordinates the Application Portfolio Management (APM) Process for the assigned business department to systematically review the functional and technical health of all business applications on an annual basis (entire portfolio is assessed over a 3 year rolling cycle).
- Outputs of the APM Process are feeders to the short and long term planning process.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related discipline. In lieu of a degree, 4 years of related business experience.
- Work experience in addition to degree: 1-3 years of related experience in business and or information technology systems analysis or support.
- Job-specific knowledge, skills or abilities:
- Minimum of 3 years experience in workstation desktop and mobile technology support and troubleshooting.
- At least 1 year of experience participating in delivering IT projects.
Preferred Qualifications:
- Demonstrated strong analytical and communication skills.
- Ability to work effectively with customers, IT management and teammates.
- Demonstrated ability to gather requirements and develop business cases
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Your need for talent is our reason for being. This driving mission has been at our core from the onset. When we started in 2000 at 811 Broad Ripple Avenue, we were a team of forward-thinking entrepreneurs determined to find a better way to connect the best and brightest talent with companies looking for future leaders. We still believe in this philosophy. Throughout the years, our passion, credibility, and grit have been the foundation and prowess of what is now Eight Eleven. Though our focus areas have continued to mindfully evolve, our unyielding commitment to relationships and our customers’ needs remain consistent and firmly rooted in our core values.