IT Infrastructure

Critical Infrastructure Engineer



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Critical Infrastructure Engineer

Position Summary

Brooksource is searching for a Critical Infrastructure Engineer to work in our Fortune 100 Telecommunications client’s Data Center in the south Charlotte area. Under general supervision, your main responsibilities would include providing technical support to field engineers, technician personnel who are diagnosing, troubleshooting, and repairing electrical/mechanical equipment. Additionally, responsible for reporting design, reliability and maintenance problems and providing support to customer/users where the product is highly technical or sophisticated in nature.

Essential Job Functions:

·        Provides mastery skills and leadership in both electrical and mechanical disciplines supporting the data center environment.

·        Performs advanced support activities for all systems and equipment in a data center environment. 

·        Performs on-site installation, preventive maintenance, repair and calibration on electrical and mechanical systems in a raised floor/data center environment.

·        Inspects and tests complex mechanical and electrical equipment; chillers, CRAH’s, pumping, fire alarm, motor control, lighting, signal, communication and power circuits.

·        Ensures successful electrical operations of all electrical systems, including UPS, generator, cooling plant and distribution.

·        Ensures successful operations of all mechanical systems, including Cooling plant, HVAC distribution, monitoring and controls.

·        Assists in planning, development and implementation of appropriate programs for the Inspection, installation, maintenance and repair of electronic communications, data control and monitoring systems in a raised floor/data center environment.

·        Ensures that all mechanical and electrical systems are following the building codes and all other applicable laws, codes, rules and regulations.

·        Leads in the operation of all data center systems to ensure 100% uptime.

·        Undertakes complex projects requiring additional specialized knowledge in mechanical and electrical systems. 

·        Accountable for complex electrical and mechanical systems and equipment issues.

·        Persons in this position staff the building 7×24 over all shifts.

·        Assists in the repair and replacement of mechanical devices such as valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers and piping.

Job Requirements:  

·        Consistent with a 24 X 7 Operations environment, this position needs to be available to respond to escalated issues

·        Strong communication skills and interpersonal skills are required 

·        Ability to perform under pressure and utilize command skills in a must

·        Must be able to interrupt blueprints and specification documents

·        Must oversee others in safe work procedures on systems and equipment

·        Must be able to troubleshoot complex systems and devices

·        Must have knowledge of mechanical and electrical codes and practices associated with the operation, repair and maintenance of electrical systems.

·        4-6 years’ experience in the data center field.

·        In depth knowledge of chillers, pumping, building controls, UPS, generator, controls and electrical distribution systems.


The physical demands for this position are typical of a building maintenance environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift frequently and carry heavy objects, climb ladders, stoop, kneel or bend to perform duties in various types of weather. Work scheduled may be adjusted to meet business needs.

Critical Infrastructure Engineer Charlotte, NC

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company’s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.


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